Lenovo, IBM Deal Raise Hard Questions

by Paul Denlinger

Posted Dec. 8, 2004

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Lenovo has agreed to purchase IBM's PC business unit for US$1.75 billion in cash and stock. About 9,500 employees of IBM will become Lenovo employees, and Lenovo will get ownership of the "ThinkPad" and "ThinkCentre" name, two major product lines. IBM will get 18.9% ownership in the new company.

While some commentators have suggested that the Lenovo acquisition shows that China has come of age, in fact, it raises other questions. The most basic question is: "How is the new business going to become profitable in a field which has not been profitable for IBM or Lenovo?"

The selloff of the unit allows IBM to focus on selling global services and consulting, an area which has become much more profitable than PC manufacture for the IT giant. In recent years, IBM has devoted a good part of its energy to selling corporate customers on the open-source Linux operating system worldwide. While the Linux operating system is free and openly distributed, it needs considerable configuration on the customer side to integrate it with most corporations' current IT architecture. This has become a major revenue source for IBM, and has performed very well.

On the client, or PC, side though, Microsoft continues to dominate the operating system and basic business applications with Microsoft Office. In the past three years, hardware manufacture has headed towards commoditization, meaning that it has become harder for hardware makers to differentiate themselves, and protect their margins. The only hardware maker which has been able to prosper has been Dell, and this success is based on Dell's superior supply management system.

Because Dell relies on a "just in time" arrangement with its suppliers, Dell has been able to cut its inventory to a minimum, while maintaining quality. Normally, Dell is paid immediately when the order is made, but pays it component suppliers 30 days after the original order is made. The result is a huge cash float, which other makers do not have. Since Dell does not have a complicated distribution channel structure to manage, those costs are saved as well.

The commoditization of the PC has even affected the software giant Microsoft. In the past two years, Microsoft has pushed out new versions of the Windows operating system, most notably the Tablet PC operating system (for pen input) and the Media Center operating system (for home entertainment).

In the past two years, Dell has had significant successes in China, while Lenovo has suffered setbacks. So far, Dell has been the only company which has been able to deliver profits on an ongoing basis on PC manufacture alone.

The challenge for Lenovo will be how to integrate the IBM PC business into Lenovo, and to make it profitable on an ongoing basis.

That's a huge challenge.

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