Dell Putting Pricing Pressure On Legend In China Domestic Market

by Paul Denlinger

Posted Jan. 29, 2004

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Dell's direct-to-consumer business model has worked well in China, and is putting pressure on Lenovo Computers, China's leading domestic computer maker.

The pressure from Dell especially, along with HP and IBM, has meant that Lenovo's domestic market share has stayed flat over the year at 27 percent, even while regional shipments have grown by 16.4 percent. This means that Lenovo's growth is pacing market growth, and not growing at a faster pace. Combined together, the three US brands have about 15 percent market share in China, a figure which is likely to grow.

Traditionally, Lenovo prices its computers at 10-15 percent less than the competing US brands.

Lenovo originally started from a Chinese government technology development project, then became a distributor for HP computers in the late eighties. After mastering the sales, distribution and support side of the business, it went into manufacturing.

Because of its origins with the Chinese government, it has traditionally enjoyed a close relationship with the Chinese government, including participating in new government supported technology standards such as IGRS. Lately, the Chinese government has been driving its own technology standards in communications and wireless technology which are not compatible with international standards. This has forced makers to develop new products for the China market, which adds to their design and production costs.

Several years ago, Michael Dell was quoted as saying the greatest threat to the Dell direct-to-consumer model came from Lenovo. In the past year, Lenovo's management has been almost effusive in its praise of the Dell business model.

Performance over the past year suggests that Dell has successfully adapted its manufacturing and distribution model to China, and Chinese consumers are comfortable buying from Dell over the Internet. This runs counter to the general wisdom that Chinese consumers must feel and touch a product before they buy. It also suggests that computers and software are, to a large extent, commoditized.

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