SMS Spamming Presents Challenge for Internet Portals

by Paul Denlinger

Posted July 12, 2004

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Changing attitudes to receiving SMS spam on their mobile phones is set to affect earnings for China's major Internet portals, Sina, Netease and Sohu. Since 2002, revenues for these companies have depended on SMS messaging. Now, Chinese users say that they are getting too many unsolicited messages on their mobile phones.

For the Internet portals, it comes at a bad time, just as they are about to announce their earnings at the end of July. In the past week, the share price of Sina and Netease, two of the largest portals, have fallen 15-20% on Nasdaq based on the fear that they will lower earnings expectations. All three portals claim that they will have difficulty meeting downwardly adjusted earnings expectations.

In China, complaints from Chinese users have forced the carriers, China Mobile and China Unicom, to take action to block messages sent out by the portals. In the case of China Mobile, a special phone line has been set up so that users can have messages blocked which are sent out by the portals on the behalf of their advertising clients.

In the case of the portals, most of the messages sent are horoscope, dating, job-hunting and other generic services. Users are charged for the messages they receive, which has caused a strong reaction from mobile phone users when they see that their monthly phone bills are much higher than they expected.

This has led to Chinese government action to block the unsolicited messaging.

The takeoff of SMS (short message service) led to the dramatic rise of the share price of the three Internet portals, which are all listed on Nasdaq, in 2002 and 2003. This revenue depends on revenue-share contracts with China's major carriers, China Unicom and China Mobile.

All three companies are making strong internal efforts to restructure and lessen their revenue dependency on SMS messaging, which now accounts for more than half of their revenues.

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