PalmSource Looks To China Market For Help

by Paul Denlinger

Posted June 2, 2004

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Hit hard by the Sony announcement that it would not introduce new personal digital assistant (PDA) models this year, PalmSource, which licenses the Palm operating software for PDAs and smartphones, announced that it was in discussions with Ningbo Bird and TCL, two leading Chinese handset makers, to license Palm software.

Sony's announcement that it was stopping the introduction of new PDAs hit PalmSource hard, with its shares falling 12% in one day in the US. The Palm operating system for PDAs was largely responsible for the growth of the PDA market in the late 90s and early 2000s. But now there are signs that consumers are warming to smartphones, which are in fact mobile phones with strong computing and Internet communications capabilities. For consumers, the smartphone advantage is that they would have one device to carry instead of two.

Palm currently makes only one smartphone model, made by PalmOne, the Treo 600, which sells for US$600. This model has proven to be very popular in the US, but the company has been unable to fulfill demand quickly enough because of component shortages. The end result is that there have been serious lost sales for Palm.

China has the world's largest single market for mobile phones at 290 million, which means that the total number of mobile subscribers is now larger than the total population of the US. It is continuing to grow at a strong pace. It is now the single most competitive market for handsets, especially among the urban population, who consider the mobile phone as a status symbol. As a percentage of the total population though, the number of Chinese who change mobile phones 3-4 times a year is still comparatively small, but their influence as fashion and trend leaders far outweighs their numbers. For this reason, virtually all of the handset makers launch their newest models in the China market first, then launching in Europe, with the North American market last.

High prices have affected the takeoff of the smartphone market in China, and all over the world. But, there are early signs that the intense price competition which has affected basic mobile phones will work its way into the smartphone market in China, because of intense market share competition from Nokia, Motorola, TCL and Bird on the handset market side, and Symbian, Microsoft and Palm on the operating system side.

Symbian has the backing of the leading European companies, and Microsoft has the support of Motorola. Right now, Palm is the odd man out.

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