HP Denies China Direct Retailing Plans

by Paul Denlinger

Posted March 23, 2004

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On a visit to Beijing, HP chief executive Carly Fiorina denied a story that the company planned to open 1,000 retail outlets in 100 Chinese cities. Instead, the company would focus on partnering to get HP-branded iPods, digital cameras, projectors and home entertainment systems into retail stores by the end of the year.

China Business Weekly, a major domestic publication, had reported last week that HP was planning to open 1,000 retail outlets in the country to increase its presence. The claim was made by HP China executive vice-president Ken Koo in an interview.

The corrected story is that more than 1,000 stores will carry HP branding through partnerships, and all of the shops will be owned by the partners. Some partners will be authorized resellers, while others will sell a range of products in a special retail space to be known as HP Corner.

Carly Fiorina said that it was HP's aim to be a major technology supplier in China, and that this could not be done without a presence in China.

All PC makers are attempting to branch out of the PC business, where margins are razor-thin. In HP's case, their most recent advertising has positioned their products as creative tools for artists, featuring digital imaging and music appliances. This approach was initially pioneered by Apple, which has continued to maintain a strong and loyal presence among creative types. Lately, Apple has shown early signs of breaking out of this segment with its iPod, and iTunes online music store, which have been successful in the US.

Because China's consumer market is booming, and everybody wants in, it is now the most cutthroat market in an already cutthroat business.

Whether this re-branding strategy will work in China is debatable. Apple, because of its premium pricing, never had a strong presence in China. The iPod is still considered by many Chinese to be expensive, even though it can be easily afforded by China's urban younger folk.

And the idea of buying music online in China? Well....

But the iPod as a fashion statement has a certain appeal to the right market.

A strong China presence for HP will put further pressure on China's Legend, which is fighting it out with Dell for the Chinese domestic market. Recently Legend, as part of a reorganization, laid off 5 percent of its workforce.

If there is one thing which can be said about the PC market, it's that nobody is happy being positioned as a PC company aside from Dell, which is comfortably profitable making commodity products.

And especially so in China.

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