AOL Time Warner Blames Piracy for China Losses

by Paul Denlinger

Posted Sept. 3, 2003

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On a visit to Hong Kong, AOL Time Warner CEO Richard Parsons blamed piracy for the losses it continues to make in the China market. Parsons claimed that more than 90 percent of movies, music and software are illegal copies in China, and said that AOL Time Warner would work to stop piracy at the wholesale level.

In China, DVD copies of the latest US films are widely available on the street for less than US$1 per copy.

In 2000, AOL Time Warner signed a deal with Legend Computers, China's largest computer maker, to work together to create content specifically tailored for the China online market. At the time, AOL Time Warner said that it would move slowly in the content area because of Chinese government restrictions. Since then, not much has happened, and Legend has invested in its own content team to develop web content and SMS services. SMS (short message services) for mobile phones in China have become a runaway hit in China. Along with online PC gaming, SMS have been the two main revenue generators in China for the three main China portals (Sina, Sohu, Netease). All three companies, which are listed on NASDAQ, have seen their share prices rise from a low of less than US$1 in Sept. 2002 to more than US$30 today.

AOL Time Warner has completely missed out on these two opportunities in the China market; it was too wrapped up in the internal struggle between its online arm (America Online) and media assets (Time Warner) in the US to take advantage of any opportunities when they came up in China. Now, the window of opportunity in China has largely closed, as the significant China partners can see that an AOL Time Warner partnership adds little value in the online space. Even the name has lost a significant amount of its glitter because of its record losses.

The company also lost significant momentum by failing to hire and use senior level personnel who spoke Chinese and had worked in the China market. As Microsoft China's recent setbacks show, using Chinese senior management is no guarantee of success and smooth sailing, but it does remove a barrier to exploiting opportunities in a highly dynamic and rapidly developing market.

Looking at Parson's Hong Kong statements, it appears that AOL Time Warner has given up any plans of playing any role in the development of China's online market. Instead, it has decided to leverage its media assets, and move into film distribution in China. Although this has a future, it is a much slower growth path, since it is competing with home viewing of DVDs, which are much cheaper than going to see a movie in a theater. In order to make Chinese pay the premium of going to a theater, AOL Time Warner will have to make sizeable development costs and investment in theater management personnel, to turn theater going into an "experience".

It appears that AOL Time Warner' s future China strategy continues to be dictated by what has worked for it in the US market, not by what the China market needs.

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